Privacy Policy

 

Lalo Privacy Policy

Last Revised: August 2, 2023

Effective Date: August 2, 2023

Love All Little Ones Inc. (“Lalo”) is committed to protecting your privacy. We have prepared this policy (the “Privacy Policy”) to describe to you our practices regarding the Personal Information (as defined below) we collect from users of our website, located at  meetlalo.com (the “Site”), and all other websites, applications, products, services, and other offerings (collectively, the “Services”) owned and operated by Love All Little Ones Inc. The terms “Lalo,” “we,” and “us” includes Love All Little Ones Inc. and our affiliates and subsidiaries.

  1. Questions; Contacting Company; Reporting Violations. If you have any questions or concerns or complaints about our Privacy Policy or our data collection or processing practices, or if you want to report any security violations to us, please contact us at:
    Love All Little Ones Inc.
    P.O. Box 1667, New York, NY 10013
    lalofam@meetlalo.com
  2. User Consent. By submitting Personal Information through our Site, you agree to the terms of this Privacy Policy and you expressly consent to the collection, use and disclosure of your Personal Information in accordance with this Privacy Policy.
  3. A Note About Children. We do not intentionally gather Personal Data from visitors who are under the age of 13.  If a child under 13 submits Personal Data to Company and we learn that the Personal Data is the information of a child under 13, we will attempt to delete the information as soon as possible. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us using the details in Section 1 above.  We will delete such information from our files as soon as reasonably possible. 
  4. A Note to Users Outside of the United States.  If you are a non U.S. user of the Site, by visiting the Site and providing us with data, you acknowledge and agree that your Personal Information may be processed for the purposes identified in the Privacy Policy.  In addition, your Personal Information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Information may be less stringent than the laws in your country.  By providing your data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. 
  5. Purposes of Processing.
    1. What is Personal Information? We collect information about you in a range of forms, including Personal Data.  As used in this Policy, “Personal Information” includes any information which, either alone or in combination with other information we hold about you, identifies you as an individual, including, for example, your name, postal address, email address and telephone number.
    2. Why do we need your Personal Information? We will only process your Personal Information in accordance with applicable data protection and privacy laws. We need certain Personal Information in order to provide you with access to the Services.  If you registered with us, you agree to provide this data in order to access our Services and purchase our Products. This consent provides us with the legal basis we require under applicable law to process your Personal Information.  You maintain the right to withdraw such consent at any time. If you do not agree to our use of your Personal Information in line with this policy, please do not use our Site or Services.
    3. Sensitive Personal Information. Subject to the following paragraph, we ask that you not send us, and you not disclose, any sensitive Personal Information, including social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, and/or trade union membership, on or through the Site or Services or otherwise to us.
  6. Types of Information We Collect. We collect Personal Information and Anonymous Information, as described below.  When we use the term “Anonymous Information,” we are referring to data and information that does not permit you to be identified or identifiable, either alone or when combined with any other information available to a third party.  We may create Anonymous Information from the Personal Information that we receive about you and other individuals whose Personal Information we collect. Anonymous Information might include analytics information and information collected by us using cookies (“Cookies”).  We make Personal Information into Anonymous Information by excluding information (such as your name) that makes the data personally identifiable to you.  We use this Anonymous Data to analyze usage patterns in order to make improvements to our Site and Services.

    Information You Provide to Us.

Register an account. Some of our Products give you the option of creating a user account (an “Account”). If you decide to create an Account, you will provide us with certain Personal Information, such as your user name and password. You are not required to register to use our products.

Purchase a Lalo Product. When you make a purchase, you are given the option of logging into an Account or checking out as a guest. In either case, when you purchase a Lalo product, you will provide us with Personal Information, such as your name, email address, and shipping address.

Use our Services. Our Services collect information when you use them.

Make a payment. When you make a payment to Lalo, you may need to provide Personal Information to our third-party payment processors. Such Personal Information may include sensitive Personal Information, such as your credit card number.

Submit information to us. We collect information you submit to us. For example, when you post a review of a Lalo product on meetlalo.com or refer a friend to Lalo or Love All Little Ones on meetlalo.com, we receive the information in your submission, including any Personal Information. If you choose to submit content to any public area of meetlalo.com, such content will be considered “public” and will not be subject to the privacy protections set forth herein.

Communicate with us. We may also collect Personal Information from you when you communicate with us. For example, you may send us Personal Information by writing an email to us, calling our customer service department, texting our customer service department subscribing to the Lalo newsletter, or making a reservation for an event hosted by Lalo. If you contact us, we may keep a record of that correspondence.

Take a survey. From time to time, we may contact you to participate in online surveys. If you do decide to participate, you may be asked to provide certain information which may include Personal Information. For example, you may be asked to provide contact information as well as information about your gender or date of birth, child’s due date or date of birth.

Information Collected Via Technology.

Passive collection. Our Site and Services collect and store information that is generated automatically as you use them, including your preferences and anonymous usage statistics. This information may include Internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, the files viewed on our websites and applications (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data. We use this data to analyze trends in the aggregate and administer our Products. Non-personal information that we passively collect may be combined with other information about you, including Personal Information.

How We Respond to Do Not Track Signals. We do not currently respond to “do not track” signals or other mechanisms that might enable consumers to opt out of tracking on our Site. 

Information Collected from You About Others. 

If you choose to use our referral service to tell a friend about Lalo or buy a product as a gift, we may collect your friend's Personal Information, such as name and email address. We will automatically send your friend a one-time email inviting him or her to purchase a Lalo product. We store your friend’s information in order to send this one-time email and to track the success of our referral program.

 Information Collected from Others. 

 

We may receive Personal Data and/or Anonymous Data about you from companies that provide our Services by way of a co-branded or private-labeled website or companies that offer their products and/or services on our Site.  These third party companies may supply us with Personal Data. We may add this information to the information we have already collected from you via our Site in order to improve the Services we provide.



  1. Cookies and Other Technologies. We may collect information using Cookies. Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Site and Services.

    We use two broad categories of Cookies: (1) first party Cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits our Site or Services; and (2) third party Cookies, which are served by service providers on our Site or Services, and can be used by such service providers to recognize your computer or mobile device when it visits other websites.

    You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions of our Services.

    Lalo and its partners also use pixels, server logs, and other similar technology to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. Non-personal information that we collect using these technologies may be combined with other information about you, including Personal Information.

    To manage our advertising on other sites, we engage third-party advertising partners. These third-party partners may use technologies such as cookies to gather information about your activities on meetlalo.com and other sites in order to provide you advertising based upon your browsing activities and interests. Certain of our third-party advertising partners participate in self-regulatory organizations, and those organizations operate websites that give you the ability to opt-out of receiving targeted ads from those partners. You can access these websites, and also learn more about targeted advertising and privacy, at Network Advertising or AboutAds.

    When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout. This information can also be found here: https://retention.com/support/update-privacy-policy/"

    Use of Your Personal Information. In general, Personal Information you submit to us is used either to respond to requests that you make or to aid us in serving you better. We use your Personal Information in various ways, including as follows:

Internal and service-related usage. We use and retain information, including Personal Information, to improve and facilitate our Services. We may also use such data to help us deliver targeted advertising to consumers that is displayed on both Lalo websites and unaffiliated websites, to analyze interactions with and performance of our Services, to measure the effectiveness of advertising on behalf of our advertising partners, and to identify the audience most likely to respond to an advertisement. We may also use data from third parties (such as data vendors) pursuant to their own privacy policies, and enhance information (including Personal Information) that we have collected with such third-party data. We believe that the use of such information is helpful to providing users with better services. However, if you would like to opt out of these interest-based advertisements, please follow the opt-out process described below under “Your Choices Regarding Your Information.”

Communications. We may send emails to the email address you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance.

Marketing. We may use information about you, including Personal Information, to send you information about Lalo’s Products.

Non-Personal Information. We may use anonymized, aggregated or other data that is not Personal Information for any purpose, including marketing. These uses may include but are not limited to analyzing interactions with and performance of our Products, enabling us to improve our Products, and sharing such information with our business partners, affiliates, or any other third party. Similarly, we may enhance any such anonymized and aggregated data collected via our Products with other information collected from our business partners.

Sales, Mergers, and Acquisitions. If Lalo becomes involved in a merger, acquisition, or any form of sale of some or all of its business or assets, your Personal Information may be provided to the entities and advisors involved, and your Personal Information may be transferred to a third party in connection with consummation of any such transaction. We will provide notice if your Personal Information becomes subject to a different privacy policy as a result of any such transaction.

 

  1. Disclosure of Your Personal Information. We disclose your Personal Information as described below and elsewhere in this Privacy Policy

 

  • Third Party Service Providers. We may share Personal Information with our vendors and service providers who perform services on our behalf. These third parties are authorized to use your Personal Information only as necessary to provide these services to us, such as: 
  • Providing customer services including fulfilling orders, delivering packages, and communicating with you about your order
  • Payment processing
  • Sending, evaluating, and improving marketing communications
  • Conducting research and analysis
  • Measuring and improving the performance of our Products
  • Verifying your identity and preventing fraud
  • Developing and improving Products
  • Registering your Account
  • Detecting, preventing and remediating fraud or other potentially prohibited or illegal activities
  • Marketing. If you are in the United States and make a purchase from us, certain information collected from you may be made available to select third parties who offer products or services that may be of interest to you. If you prefer that we not share your information with such third parties, send an email to lalofam@meetlalo.com within thirty (30) days of your purchase. Note that if it has been more than thirty (30) days since your purchase, your opt-out may not apply to marketing initiatives that are already underway.
  • Corporate Restructuring. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. The use of your Personal Information following any of the foregoing events should be governed by the provisions of the Privacy Policy in effect at the time such Personal Information was collected.
  • Affiliates. We may share some or all of your Personal Information with our parent company, subsidiaries, joint ventures, partners or other companies under a common control (“Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy. 
  • Other Disclosures. We may access, preserve, and disclose your Personal Information, other account information, and content if we believe doing so is required or appropriate to comply with law enforcement requests and legal process, such as a court order, government request, or subpoena. We may also access, preserve, and disclose your Personal Information, other account information, and content if we believe in good faith that disclosure is necessary to protect yours’, ours’ or others’ rights, property, or safety, or investigate fraud.
  • Third Party Websites. Our Services may contain links to other websites and other websites may reference or link to meetlalo.com or our other Services. These other domains and websites are not controlled by us. We encourage our users to read the privacy policies of each and every website and application that they interact with. We do not endorse, screen, or approve, and are not responsible for the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk. Our Services may also contain links and interactive features with various social media platforms. If you already use these platforms, their cookies may be set on your device when using our Products. You should be aware that Personal Information which you voluntarily include and transmit online in a publicly accessible blog, chat room, social media platform or otherwise online, or that you share in an open forum may be viewed and used by others without any restrictions. We are unable to control such uses of your information when interacting with a social media platform, and by using such services you assume the risk that the Personal Information provided by you may be viewed and used by third parties for any number of purposes.

Your Choices Regarding Your Information. You have several choices regarding use of information on our Services:

 

  1. Email Communications. We will periodically send you free newsletters and emails that directly promote the use of our Site or Services.  When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the email you receive or by contacting us directly (please see contact information above). Despite your indicated email preferences, we may send you service related communications, including notices of any updates to our Terms of Use agreement or Privacy Policy.
  2. SMS Communications. With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.
  3. Cookies. If you decide at any time that you no longer wish to accept Cookies from our Services for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting Cookies or to prompt you before accepting a Cookie from the websites you visit. Consult your browser’s technical information. If you do not accept Cookies, however, you may not be able to use all portions of the Services or all functionality of the Services. If you have any questions about how to disable or modify Cookies, please let us know at the contact information provided in Section 1 above.
  4. Changing or Deleting Personal Information. You may change any of your Personal Information in your Account by editing your profile within your Account or by sending an email to us at the email address set forth in Section 1 above.  You may request deletion of your Personal Information by us, and we will use commercially reasonable efforts to honor your request, but please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements).  When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud or similar purposes. 

 

Security of Personal Information. We take reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy. We follow generally accepted standards to protect Personal Information submitted to us, both during transmission and once it is received. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure.

 

California Residents. If you are a resident of California, you are entitled to request and obtain from us once a calendar year information about the Personal Information we have shared, if any, with other businesses for their own direct marketing use. If applicable, this information would include the categories of Personal Information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2019 will receive information regarding 2018 sharing activities). To obtain this information please send an email message to privacy@meetlalo.com with "Request for California Privacy Information" in the header of your message. Please note that only information regarding the sharing of Personal Information with third parties for their own direct marketing uses is covered by this requirement.

 

Transfers to the United States. If you are interacting with Lalo from outside the United States and provide us with any Personal Information, please note, in order for us to provide any products or services or otherwise communicate with you as set forth in this Privacy Policy, it will be necessary for your Personal Information to be transferred, stored, and processed within the United States. The data protection laws in the United States may not be as comprehensive as those in your country. By doing business or interacting with Lalo, you are consenting to the transfer of your Personal Information to facilities located in the United States and other facility locations selected by Lalo.

By using our Services or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Products. If we learn of a security breach, we may attempt to notify you electronically by posting a notice on meetlalo.com or sending an email to you. In certain jurisdictions, you may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please email us at lalofam@meetlalo.com.

  1. Retention. We will retain your information for as long as your account is active or as needed to provide you products or services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
  2. Complaints. We are committed to resolve any complaints about our collection or use of your Personal Information. If you would like to make a complaint regarding this Privacy Policy or our practices in relation to your Personal Information, please contact us at help@meetlalo.com.  We will reply to your complaint as soon as we can, and in any event, within 45 days.  We hope to resolve any complaint brought to our attention; however, if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority.

Changes to Privacy Policy. We may revise this Privacy Policy, so review it periodically. If you continue to visit meetlalo.com or use our Products after such changes have been made, you hereby provide your consent to the changes. We will post any adjustments to the Privacy Policy on this web page, and the revised version will be effective when it is posted. If you are concerned about how your information is used, bookmark this page and read this Privacy Policy periodically. From time to time, we may desire to use Personal Information for uses not previously disclosed in our Privacy Policy. If our practices change regarding previously collected Personal Information in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect at the time we collected the information, we will make reasonable efforts to provide notice and obtain consent to any such uses, before those changes become effective, as may be required by law.