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Welcome to The Clubhouse

Welcome to the Clubhouse!

Earn points that never expire (even before you make a purchase).
Access to exclusive member-only offers.
Save on future Lalo purchases when you use your points.

Redeem points at checkout.

Every 100 points is worth $1. Watch the savings stack up, and get rewarded for being in The Clubhouse.

FAQs

How many points will I earn when I place an order?

You'll earn 5 rewards points for every dollar spent. For example: A $200 purchase would earn you 1,000 points (worth $10 off a future order).

Keep in mind: If you choose to return an item, we'll deduct those points from your rewards balance.

How can I use my points?

Redeeming your points for discounts on your Lalo order is easy. First things first, make sure you're logged in!
Fill your cart with big upgrades for your little one and head to checkout.
At the top of the checkout page, select the number of points to redeem and click "apply" to receive a discount on your purchase.
Please note: While you can redeem points up to 100% of the cost of the items you're purchasing, points cannot be redeemed to cover shipping fees.

How can I leave a product review and earn points?

We'll send you an email 3 weeks after your order has shipped asking you to leave a review once you've had a chance to enjoy your new Lalo products.

Shortly after you leave a review, we'll send the points your way.

Didn't receive an email? Leave a review directly on our site for products you have purchased and we will verify and send the points your way. (When leaving a review on our site, be sure to use the same email address you used at checkout.)

I didn't receive my points after completing an activity, like signing up for texting. What do I need to do?

Sorry that you haven’t received your points — not to worry! Some activities take a bit longer to process, so there may be a slight delay between completing an activity and receiving your well-earned points.
Check back an hour after completing the activity and refresh the loyalty page while logged into your account. If the points still aren’t showing, log out and log back in.
If you followed these instructions but still haven’t received any points, please contact our support team via chat on our website or email us at lalofam@meetlalo.com. We’re always here and happy to help!

If I redeemed points on an order that I ended up returning, will I get my points back?

If you return your entire purchase, the points you redeemed on that order will be returned to your account within 1-2 business days from the day you receive your refund confirmation email.