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Can I add The Lalo Daily to my baby registry?

Yep! You can add The Daily stroller to a Baby List or Amazon registry with just a few quick steps.
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How do I assemble my stroller?

Attach the front wheels and seat to the frame. Then, attach the bumper bar to the seat. Easy :) 
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How do I assemble my bassinet?

First, unfold the bassinet fabric and slide the support board into the bottom layer. 
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What testing and safety standards does Lalo follow?

The Lalo Daily meets and exceeds ASTM and governmental compliance safety and testing standards. 
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Can The Daily accommodate two kids?

Good news! It can—we're just putting the final touches on the second seat adaptors.
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What is the Lalo Family Warranty?

The Lalo Family Warranty covers your stroller as long as your family is growing.
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How does the stroller fold + unfold?

Push both fold buttons and apply a downward force as thought you were laying the seat flat.
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When should I switch from the bassinet to the seat?

Once your baby is moving around in the bassinet, it becomes a safety concern.
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How do I use the brake + front wheel lock?

To brake, push down on the bottom of the pedal to prop it upward. 
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How do I recline + reverse the stroller seat?

To recline, simply press the button where the canopy meets the seat back and adjust.
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Which car seats are your stroller compatible with?

The Daily comes with car seat adaptors that work with most Cybex, Nuna, and Maxi-Cosi car seats. 
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How do I buckle + unbuckle the seat belt?

First, straighten out straps. Then, connect the clasp and click into the buckle. 
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Can I test drive The Daily IRL?

Yes, you can test drive the stroller at the Lalo Loft in Soho. Come hang :)
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How do I pronounce Lalo?

Lä-lō: rhymes with mahalo and Apollo. 
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What makes Lalo different from other brands?

Lalo is reimagining how you shop for baby and toddler essentials.
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How do I use the sun canopy?

For extra sun protection, unzip the hippo zipper pull and tug canopy forward.
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Tell me about the hippo.

Hippos have long symbolized fertility, pregnancy, and motherhood.
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What is your return policy?

Everything we make comes with a 100-day risk-free trial. 
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How do I care for my stroller + seat liners?

Your entire stroller can be spot cleaned, and the seat liners are machine washable. 
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How much does the stroller weigh?

The stroller weighs 24 lbs before you add your diaper bag and daily essentials.
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How do I remove the seat liner?

First, detach the five seat belt straps from the buckle. Then, undo the velcro closures.
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How do I use the car seat adaptors?

Simply click the car seat adaptors into the frame and attach your compatible car seat. 
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How do I use the storage?

The extendable storage has three settings: open, closed, and extended.
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How does the phone charger work?

Our removable phone charger is compatible with any phone that uses a USB or USB-C charging cable. 
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Where + how are Lalo products made?

Our products are designed in New York and Scandinavia and inspired by families everywhere. 
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How much does the storage hold?

The Daily's underseat storage can hold up to 30 lbs. 
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What fabrics are used in the stroller?

Our carefully-selected fabrics are sleek, functional, and 100% nontoxic.
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Can I get my stroller repaired?

Yes, for sure! If you need a tune-up, let us know and we'll make it happen. 
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Is your stroller travel-friendly?

Yes! You'll be able to gate check The Daily with most airlines.
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Why do I need a seat liner?

The seat liner ensures your baby is extra cozy while you’re out and about.
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Can I recline the bassinet?

No, the bassinet only has one permanent position to keep your baby safe and steady. 
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How do I adjust the stroller seat + bassinet height?

Simply push the two buttons on the crossbar simultaneously and guide up or down.
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How do I adjust the seat belt straps?

You can adjust both the height and length of the seat belt straps to make sure your child is secure.
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Where do my organizer + phone charger go?

You’ve got a couple options here. See which works best for you. 
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How long will I be able to use my stroller?

Our stroller is built to be used from birth to 4 years old. 
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Does the stroller have sun protection?

The extendable canopy is built to offer full coverage for your child on sunnier days. 
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What do I do when it's raining or snowing?

Time to break out the all-weather cover.
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Is the bassinet safe for overnight sleep?

Yes, it is! Just make sure it's placed securely on a wide, flat surface like floor. 
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Can I use the bassinet in the car?

The bassinet is not designed to transport your child in a car. 
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Can a newborn go in a stroller seat?

It is not recommended that a child under six months goes directly in the stroller seat.
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Why was my payment declined?

First, confirm that your card's billing details match what you've entered into our system. 
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What forms of payment do you accept?

We accept Visa, MasterCard, American Express, JCB, Discover, Apple Pay, and Google Pay.
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Can I remove my saved payment method?

Of course! You can make that change on your Account Page.
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What should I do if I received the wrong product?

Oops! If you received a different product from the one you ordered, let us know. 
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Help! I can't find my return slip.

Don’t worry, Lalo packages don’t include return slips. 
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How do I place a return or exchange?

We’re sorry you didn’t love your Lalo. Get in touch with us with your order number and we'll help.
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Tell me about your 100-day, risk-free stroller trial.

Your 100-day risk-free trial begins the day you receive your stroller. 
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I gave The Daily as a gift. How do I make sure my recipient has everything they need?

Nice choice! Please check “This is a gift” at checkout. 
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Can I use multiple codes at checkout?

One at a time please. You can hang on to any other codes for your next purchase.
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How can I check the status of my order?

Once your order has shipped, we’ll also send you a live tracking link. 
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