Lalo | You have questions. We have answers.

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Can I purchase a second cushion for The Chair?

Anything to cut back on laundry! Email help@meetlalo.com and we'll help you place your order. 
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What's included with the purchase of The Chair?

The Chair includes one seat, two sets of legs, an infant cushion, a belly bar, the tray, and a 5-...
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Can I use The Chair at the table?

Yes! We built The Chair to give your baby a seat at the table.
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How do I clean The Chair?

Meal time gets messy, so we made clean up easy with a dishwasher safe tray, easy wipe down surfac...
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When can I start using The Chair as a high chair?

As soon as your little one can sit up on their own and is ready to start solids.
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Can I adjust the footrest?

Yep! The footrest flips over for a couple added inches and better leg support as your baby grows.
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How do I remove the harness from The Chair?

Using the palm of your hand, pop the plastic Lalo piece with the harness out through the back of ...
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How do I remove and attach the belly bar from The Chair?

Pinch the tabs to release each side, then pull up and out.
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How do I remove the tray from The Chair?

Pull out and away on each side of the tray to release the tabs (one side at a time) then slide off.
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What are the dimensions and weight of The Chair?

The Chair weighs 10 lbs fully assembled with the seat, long legs, crossbar, foot rest and cushion...
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How long can I use The Chair and what is the age limit?

The Chair is built to last. The high chair can hold up to 30 lbs and the play chair can support u...
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How do I change The Chair from a high chair to a play chair?

Switch out the legs and you're ready for play time!
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How do I assemble The Chair?

In just three simple steps your baby's got a seat at the table!
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Can I add The Lalo Daily to my baby registry?

Yep! You can add The Daily stroller to a Baby List or Amazon registry with just a few quick steps.
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How do I assemble my stroller?

Attach the front wheels and seat to the frame. Then, attach the bumper bar to the seat. Easy :) 
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How do I assemble my bassinet?

First, unfold the bassinet fabric and slide the support board into the bottom layer. 
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What testing and safety standards does Lalo follow?

The Lalo Daily meets and exceeds ASTM and governmental compliance safety and testing standards. 
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Can The Daily accommodate two kids?

Good news! It can—we're just putting the final touches on the second seat adaptors.
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What is the Lalo Family Warranty?

The Lalo Family Warranty covers your stroller as long as your family is growing.
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How does the stroller fold + unfold?

Push both fold buttons and apply a downward force as thought you were laying the seat flat.
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When should I switch from the bassinet to the seat?

Once your baby is moving around in the bassinet, it becomes a safety concern.
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How do I use the brake + front wheel lock?

To brake, push down on the bottom of the pedal to prop it upward. 
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How do I recline + reverse the stroller seat?

To recline, simply press the button where the canopy meets the seat back and adjust.
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Which car seats are your stroller compatible with?

The Daily comes with car seat adaptors that work with most Cybex, Nuna, and Maxi-Cosi car seats. 
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How do I buckle + unbuckle the seat belt?

First, straighten out straps. Then, connect the clasp and click into the buckle. 
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Can I test drive The Daily IRL?

Yes, you can test drive the stroller at the Lalo Loft in Soho or by taking advantage of our Test ...
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How do I pronounce Lalo?

Lä-lō: rhymes with mahalo and Apollo. 
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What makes Lalo different from other brands?

Lalo is reimagining how you shop for baby and toddler essentials.
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How do I use the sun canopy?

For extra sun protection, unzip the hippo zipper pull and tug canopy forward.
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Tell me about the hippo.

Hippos have long symbolized fertility, pregnancy, and motherhood.
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What is your return policy?

Everything we make comes with a 100-day risk-free trial. 
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How do I care for my stroller + seat liners?

Your entire stroller can be spot cleaned, and the seat liners are machine washable. 
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How much does the stroller weigh?

The stroller weighs 24 lbs before you add your diaper bag and daily essentials.
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How do I remove the seat liner?

First, detach the five seat belt straps from the buckle. Then, undo the velcro closures.
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How do I use the car seat adaptors?

Simply click the car seat adaptors into the frame and attach your compatible car seat. 
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How do I use the storage?

The extendable storage has three settings: open, closed, and extended.
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How does the phone charger work?

Our removable phone charger is compatible with any phone that uses a USB or USB-C charging cable. 
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Where + how are Lalo products made?

Our products are designed in New York and Scandinavia and inspired by families everywhere. 
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How much does the storage hold?

The Daily's underseat storage can hold up to 30 lbs. 
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What fabrics are used in the stroller?

Our carefully-selected fabrics are sleek, functional, and 100% nontoxic.
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Can I get my stroller repaired?

Yes, for sure! If you need a tune-up, let us know and we'll make it happen. 
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Is your stroller travel-friendly?

Yes! You'll be able to gate check The Daily with most airlines.
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Why do I need a seat liner?

The seat liner ensures your baby is extra cozy while you’re out and about.
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Can I recline the bassinet?

No, the bassinet only has one permanent position to keep your baby safe and steady. 
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How do I adjust the stroller seat + bassinet height?

Simply push the two buttons on the crossbar simultaneously and guide up or down.
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How do I adjust the seat belt straps?

You can adjust both the height and length of the seat belt straps to make sure your child is secure.
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Where do my organizer + phone charger go?

You’ve got a couple options here. See which works best for you. 
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How long will I be able to use my stroller?

Our stroller is built to be used from birth to 4 years old. 
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Does the stroller have sun protection?

The extendable canopy is built to offer full coverage for your child on sunnier days. 
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What do I do when it's raining or snowing?

Time to break out the all-weather cover.
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