How does a Lalo Play Box subscription work?
How does a Lalo Play Box subscription work?
We’re glad you asked! We offer a recurring subscription for your little one’s first two years. The Play Boxes are recommended for your little one based on how old they are. In Year 1, the Play Boxes are shipped bi-monthly (every two months) and in year 2 the Play Boxes are shipped quarterly (ever three months). There are 10 total Play Boxes!
Can I purchase a Play Box without a subscription?
Can I purchase a Play Box without a subscription?
Yes! You can purchase the Play Box of your choice either on subscription or as a one off. When you go to setup your first box you will be given the option. Just go here to begin your shopping: All Play Boxes
Can I cancel my subscription before all my Play Boxes arrive?
Can I cancel my subscription before all my Play Boxes arrive?
Yes! Either login to your account at meetlalo.com to manage your subscription or please reach out to our team at lalofam@meetlalo.com and we’ll be happy to help you out. If The Play Boxes were a gift, your refund will be processed in the form of a store credit, which you can use to purchase something else from our site.
I received a subscription with a gift card to redeem, what do I do next?
I received a subscription with a gift card to redeem, what do I do next?
Congratulations on your little one! If you received a gift from a family member, you should've received a gift card with a code to redeem. You’ll want to start by creating an account and following these steps here. From there, you can redeem your code and select the remaining boxes that you were gifted. We’re here to help get it set up, just reach out to our team at lalofam@meetlalo.com or text us at 646-863-5225.
