Everything we make comes with a 100-day risk-free trial. From the day you receive your Lalo item, you have the next 100 days to test it, roll with it, and make sure it’s a great fit for your family.
If for whatever reason during those first 100 days you decide it’s not right for you, you may return it for a full refund in its original packaging. To get the return process going, you can text (646) 863-5225 or email firstname.lastname@example.org, and we'll send you a free shipping label.
If you are returning your item from the U.S., shipping is on us. Please note that the 100-day trial period does apply to items you’ve received after an exchange.
If you're still making up your mind during the 100 day trial period, please be sure to save your box as we can only process a full refund for items returned in their original packaging.