Everything we make comes with a 100-day risk-free trial. From the day you receive your Lalo item, you have the next 100 days to test it, roll with it, and make sure it’s a great fit for your family.

If for whatever reason during those first 100 days you decide it’s not right for you, you may return it for a full refund. To get the return process going, you can text (646) 863-5225 or email help@meetlalo.com, and we'll send you a free shipping label.

If you are returning your item from the U.S., shipping is on us. Please note that the 100-day trial period does apply to items you’ve received after an exchange.