Lalo | You have questions. We have answers. – Tagged "Shipping"

It's here! Shop the Play Kit built for daily learning & playing.

Help! I can't find my return slip.

Don’t worry, Lalo packages don’t include return slips. 
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How can I check the status of my order?

Once your order has shipped, we’ll also send you a live tracking link. 
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I'm having trouble tracking my order.

Sorry about that! It can sometimes takes 1-2 business days for UPS to generate a tracking number. 
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What is ship later?

It’s easy—you choose a ship date that works better for your life, and we’ll ship your stroller then.
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When will I receive my order?

It usually takes one business day to process and ship your order. From there, it all depends on t...
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Do you ship to P.O. Boxes?

Because we ship with UPS, we’re unable to deliver to addresses at P.O. Boxes.
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What are Lalo's shipping policies and rates?

Shipping is on us within the 48 contiguous states. 
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I entered the wrong shipping address. Help!

Whoops! Text (646) 863-5225 or email as soon as possible. 
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