Help! I can't find my return slip.
Don’t worry, Lalo packages don’t include return slips.
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How can I check the status of my order?
Once your order has shipped, we’ll also send you a live tracking link.
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I'm having trouble tracking my order.
Sorry about that! It can sometimes takes 1-2 business days for UPS to generate a tracking number.
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What is ship later?
It’s easy—you choose a ship date that works better for your life, and we’ll ship your stroller then.
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When will I receive my order?
It usually takes one business day to process and ship your order. From there, it all depends on t...
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Do you ship to P.O. Boxes?
Because we ship with UPS, we’re unable to deliver to addresses at P.O. Boxes.
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What are Lalo's shipping policies and rates?
Shipping is on us within the 48 contiguous states.
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I entered the wrong shipping address. Help!
Whoops! Text (646) 863-5225 or email help@meetlalo.com as soon as possible.
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