Our newest product is launching soon. Join the waitlist here and get a $10 gift towards your purchase when it arrives.

Help! I can't find my return slip.

Don’t worry, Lalo packages don’t include return slips. 
Read More →

How can I check the status of my order?

Once your order has shipped, we’ll also send you a live tracking link. 
Read More →

I'm having trouble tracking my order.

Sorry about that! It can sometimes takes 1-2 business days for UPS to generate a tracking number. 
Read More →

What is ship later?

It’s easy—you choose a ship date that works better for your life, and we’ll ship your stroller then.
Read More →

When will I receive my order?

It usually takes one business day to process and ship your order. From there, it all depends on t...
Read More →

Do you ship to P.O. Boxes?

Because we ship with UPS, we’re unable to deliver to addresses at P.O. Boxes.
Read More →

What are Lalo's shipping policies and rates?

For shipping in the 48 contiguous states, we offer two shipping speeds, Standard and Rush. 
Read More →

I entered the wrong shipping address. Help!

Whoops! Text (646) 863-5225 or email help@meetlalo.com as soon as possible. 
Read More →