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What is the Lalo Family Warranty?

The Lalo Family Warranty covers your stroller as long as your family is growing.
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What is your return policy?

Everything we make comes with a 100-day risk-free trial. 
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What should I do if I received the wrong product?

Oops! If you received a different product from the one you ordered, let us know. 
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Help! I can't find my return slip.

Don’t worry, Lalo packages don’t include return slips. 
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How do I place a return or exchange?

We’re sorry you didn’t love your Lalo. Get in touch with us with your order number and we'll help.
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Tell me about your 100-day, risk-free stroller trial.

Your 100-day risk-free trial begins the day you receive your stroller. 
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How long does it take to process a return?

Credit card refunds usually take 5-10 business days to appear on your statement.
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